Do you know where your customers get stuck?

Or what they really like?

Turn feedback into better products

Try for free for 30 days and discover what your customers think

Get started for free

No credit card required

These companies turn feedback into better products

AppSignal

Improves their

Documentation

PingPing.io

Improves their

User dashboard

Driving Tests

Improves their

E-learning material

Apollo GraphQL

Improves their

Documentation

Spottocamp

Improves their

Website content

Liomed

Improves their

Product information

How it works

Step 1

Ask your customers

Get feedback on your product, features, onboarding, documentation and more.

What you'll ❤️

Modern, minimal design

Fun to fill out for your customers (that's rare!)

Tons of customization options

Customers can take a screen capture and draw on it NEW

Freddy Feedback onboarding feedback example

Meet the widget

Step 2

Discover insights

Use our powerful dashboard to see what your customers like and don't like.

What you'll ❤️

It's your customers talking directly to you

Attach any custom data, like a user's email address

Share feedback with your team

Step 3

Better product, happy customers

Join companies like AppSignal and PingPing that go from feedback to better products to happy customers.

Get started for free

Free 30 day trial • No credit card required

Freddy Feedback • Customer Feedback Tool

Wes Oudshoorn

Co-founder and Product Lead

AppSignal

"We implemented Freddy Feedback on our documentation pages. We now receive a weekly email with feedback about things that are unclear and need improvement. Before Freddy Feedback, we were not getting any feedback at all from our visitors. It was easy to implement and support was really helpful. 10/10 would recommend!"

Build better products based on customer feedback

Get started

30 day free trial • No credit card required

The highlights

We have a big feature list, but these are the features that our customers use the most to turn feedback into better products.

Feedback Animated Emoji Grinning Face with Smiling Eyes

Feedback Animated Emoji Smiling Face with Hearts

Feedback Animated Emoji Smiling Face with Heart Eyes

Delight your customers

Out with the boring, in with the fun

Feedback widgets have been boring for long enough. You can pick a 5 star and a thumbs up/down widget, but you can also delight your customers with beautiful emojis.

Share feedback

The whole team on top of feedback

Receive feedback by email, in your preferred Slack channel or share on a case by case basis. You and your team will always be on top of what your customers have to tell you.

freddyWidget.show({
  custom_fields: {
    user_id: 42,
    email: "customer@example.com"
  }
});

Get context

Attach relevant data

With custom fields you can attach data to each response. Our customers use this in user dashboards (attach an email address), to be able to directly respond to feedback.