Get feedback,

move forward

Freddy Feedback • Customer Feedback Tool
Freddy Feedback • Customer Feedback Tool

Freddy Feedback is a website feedback widget.

Use it to get feedback on anything that you communicate to your customers:

Landing page
Pricing
Products
Docs
Onboarding
Blog posts

See how simple and delightful it looks

for your most important source of feedback,

your visitors and customers.

Beautifully crafted and packed with features

Thumbs up/down
Feedback Emoji Thumbs Up Feedback Emoji Thumbs Down
Animated emojis
Feedback Emoji Angry Face Feedback Emoji Frowning Face Feedback Emoji Smiling Face Feedback Emoji Grinning Face with Smiling Eyes Feedback Emoji Smiling Face with Heart Eyes
5 star rating
Star rating Star rating Star rating Star rating Star rating
Follow-up question

Get detailed feedback.

Themes

Customize the look and feel.

Position

Three different position options.

No 'Powered by' label

Modern and minimal design.

Trigger

Open at the right moment.

Start collecting feedback

Sign up

No credit card required

Freddy Feedback
Freddy Feedback Customer • Driving Tests

Driving Tests

Uses Freddy to get feedback on

E-learning material

"Loving the design and attention to detail, not easy to find these days!"

Freddy Feedback Customer • Spottocamp

Spottocamp

Uses Freddy to get feedback on

Website content

"Freddy provides a constant stream of feedback that we translate into new features."

Freddy Feedback Customer • Liomed

Liomed

Uses Freddy to get feedback on

Product information

"Finally a direct link from my website visitors to me. Incredibly useful."

Examples

Three popular examples of how our customers use the widget.

1

Inline

Useful for: blog posts, FAQs, documentation

Put the widget at the bottom of your content and get insights into which articles, docs or FAQs are appreciated and which need to be improved.

Was this FAQ helpful?

Feedback Emoji Thumbs Up Feedback Emoji Thumbs Down

Thumbs up/down emoji

2

Feedback

Side sticky

Useful for: full website feedback

Triggered by a feedback button on the side of your page. Get a constant insight into where visitors and customers get happy and get stuck.

Let us know what you think

Feedback Emoji Angry Face Feedback Emoji Frowning Face Feedback Emoji Smiling Face Feedback Emoji Grinning Face with Smiling Eyes Feedback Emoji Smiling Face with Heart Eyes

5 scale animated emoji

3

Bottom sticky

Useful for: customer journey feedback

Trigger the widget in a specific moment in the customer journey to get targeted feedback. Examples: post-purchase, after viewing a video or after performing an action.

How was your onboarding experience?

Star rating Star rating Star rating Star rating Star rating

5 scale star in dark theme

Dig deeper with a follow-up question

After the initial question you can optionally ask a follow-up question so visitors and customers give detailed feedback.

Next, let's have a look at the dashboard.

Feedback Widget

Shameless self-promotion ;-)

Simple and powerful

The dashboard shows you all feedback in one simple overview. See how feedback progresses over time and do a deep dive where needed.

Customer Feedback Dashboard Overview
Customer Feedback Survey Details

Key metrics

Instantly see a summary of the survey's performance.

Trend analysis

Graph view of your customer sentiment over time.

Power search

Find comments with certain keywords for a deep dive.

Users

Invite team members to the dashboard.

How is Freddy Feedback different?

Most companies
Freddy Feedback

Focus

Most companies

Offer a range of tools with complex dashboards that you pay for but don't use

Freddy Feedback

A simple tool that shows you where you're doing well and where you need to improve

Design

Most companies

Include heavy libraries, show 'Powered by' labels and in our humble opinion are stuck in the '90s

Freddy Feedback

Freddy's widget is lightweight, we never show a 'Powered by' label and we have fresh themes

Price

Most companies

Start at $35 per month or more, and give you only a few hundred responses

Freddy Feedback

Because we apply focus, our prices are low and our response amounts are high

Start getting feedback from your customers

Get started for free

No credit card required