Get insights on how to best get feedback from your customers, updates on new features and maybe even a joke from Freddy.
28th of January 2021
Most feedback widgets ask their users for a score using emojis or stars. But sometimes all you need is one answer to one question. For that use case we've added question only surveys.
26th of January 2021
Response emails, email summaries and Slack messages just got better!
7th of January 2021
We only started halfway through the year, but what an incredible year 2020 was. Here's a list of all of our major updates that we shipped.
5th of January 2021
Sometimes a picture is worth a thousand words. With screen capture, users can attach a capture of the page to their feedback, and even use a pen tool to draw on it.
14th of December 2020
Since we've launched Freddy Feedback we've added quite a few features. So we thought it would be good to write a small summary of where we are with our feedback tool and how you can use it to build better products.
26th of November 2020
Sign up between Thanksgiving and Cyber Monday and get 20% off, forever.
22nd of November 2020
The new response design offers device information, a better layout for custom fields and sharing options.
1st of October 2020
Use the survey preview to see what your survey looks like, as well as test it end-to-end.
28th of September 2020
Writing good customer feedback survey questions is not difficult, but there are a few important things to keep into account.
23rd of September 2020
You can now select custom emojis for all emoji surveys.
16th of September 2020
You've probably seen it many times: the Powered By label. Freddy's widget does not show such a label. Here's why.
4th of September 2020
Custom fields are a powerful way to enrich responses with data that is relevant to your business.
24th of August 2020
Get feedback on your product, messaging and pricing on your landing page. Here's the do's and dont's.
10th of August 2020
It's simply about how you ask the question. In this case you'll measure whether customers were satisfied with a certain experience or task.
9th of August 2020
It's simply about how you ask the question. In this case you'll measure how much effort it takes to complete a task.
6th of August 2020
Connect incoming feedback to your own application.
5th of August 2020
Noticed that our feedback emojis have a unique style? We do this to be consistent, because emojis normally are not.
2nd of August 2020
When it comes to onboarding, all you have to do is ask.
25th of July 2020
Are you looking for an alternative to the standard 'How likely are you to recommend?' question? Look no further.
24th of July 2020
Did you ever get a popup when you were about to close a tab? That's called 'exit intent', and we don't offer it as a survey trigger. Here's why.