Get insights on how to best get feedback from your customers, updates on new features and maybe even a joke from Freddy.
1st of October 2020
Use the survey preview to see what your survey looks like, as well as test it end-to-end.
28th of September 2020
Writing good customer feedback survey questions is not difficult, but there are a few important things to keep into account.
23rd of September 2020
You can now select custom emojis for all emoji surveys.
16th of September 2020
You've probably seen it many times: the Powered By label. Freddy's widget does not show such a label. Here's why.
4th of September 2020
Custom fields are a powerful way to enrich responses with data that is relevant to your business.
24th of August 2020
Get feedback on your product, messaging and pricing on your landing page. Here's the do's and dont's.
10th of August 2020
It's simply about how you ask the question. In this case you'll measure whether customers were satisfied with a certain experience or task.
9th of August 2020
It's simply about how you ask the question. In this case you'll measure how much effort it takes to complete a task.
6th of August 2020
Connect incoming feedback to your own application.
5th of August 2020
Noticed that our feedback emojis have a unique style? We do this to be consistent, because emojis normally are not.
2nd of August 2020
When it comes to onboarding, all you have to do is ask.
25th of July 2020
Are you looking for an alternative to the standard 'How likely are you to recommend?' question? Look no further.
24th of July 2020
Did you ever get a popup when you were about to close a tab? That's called 'exit intent', and we don't offer it as a survey trigger. Here's why.