The story behind Freddy's Emojis
Published on the 5th of August 2020
We want to make sure that our emojis look the same on every device and platform. If we would use emojis that your device would show, that wouldn't be possible.
This is because behind every emoji, there is a Unicode code. Every device and operating system can translate that code into the right emoji. So when you send an emoji to someone, you're actually sending the Unicode and the receiving device translates it into an emoji again.
Different emoji styles
But that also surfaces a problem: if you view an emoji on an iPhone and the same emoji on a Samsung phone, they often look different.
Take a look at these examples. These are all the same emoji standard, just on a different platform:
Emojis don't always look different though, because to add to the confusion some apps use their own emoji style so they look the same in that app for both the sender and the receiver. Whatsapp does this for example.
Because Freddy Feedback is made for websites, and these websites are viewed across many different devices, operating systems and browsers, we chose a specific emoji style so that it will look consistent across every device. So the emojis you pick, are the same ones that you'll customer will see.
You can read more about the emoji survey here.