All Freddy updates in 2020

We only started halfway through the year, but what an incredible year 2020 was. It began with Freddy being the #3 product of the day on Product Hunt and from there we never stopped shipping new features and improvements. So in the 'looking back' spirit, here's a list of all of them with our favorite ones marked with emojis ✅

Dashboard updates

• 💬 New design for responses with browser and device info, share to Slack and copy comments
• Filter responses by the URL they were submitted from
• Set your local timezone for displaying response dates
• Speed improvements
• 📧 Survey summary and individual response emails to get a summary of your survey activity and/or receive every response by email
• 👀 Survey preview in the dashboard to see what your customers would see and easily adjust where needed
• Slack integration to receive responses in Slack and easily share them with your team

Developer updates

• 🔌 Webhooks to integrate responses into your own business logic
• Local testing mode to test surveys before you put them on production
• {} Custom Fields to send any data that is relevant to your business with each response like a user's email address or user ID

Widget updates

• Design and layout updates and improvements
• Speed improvements
• 📺 Screen Capture OK this one landed in 2021 but we started the work in 2020 so it still counts 😃. Enable screen capture to let your customers take a capture of your webpage and use a pen tool to indicate what their feedback is about
• 🥳 Custom Emojis to make the emojis fit your brand
• We rewrote the cooldown logic to use localStorage instead of cookies

Other

• 📚 Multiple documentation articles and a new documention overview design
• 👩🏽‍💻 New website design (well, multiple in 2020 actually 😅)
• New pages to explain some core features in more detail

What's coming in 2021?

Screen Capture was our latest feature and marks a clear direction towards Freddy expanding on being the best feedback tool. Of course we are a feedback tool already, but there's a split in feedback tools and survey tools.

We are not going to be a survey tool but a feedback tool (there are many great survey tools out there already) because we see that this category still needs a lot of work. We have some great ideas on how to take this all to the next level. More news on how we're going to tackle this in 2021!