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Feature

Screen Capture

Let your customers take a screen capture and use a pen tool to indicate what their feedback is about.

A picture is worth a thousand words

The easier it is to give feedback, the more you'll get and the more your customers will tell you.

And sometimes drawing a shape is much easier than saying 'that one button right below the blue block in the third column'.

Try it out

Just click the screen capture icon after selecting a score.

Viewing screen captures

If you've turned on screen capture for your survey and a customer submitted one, they'll show up for each response.

Customer feedback response with screen capture

They're also included in notifications (emails and Slack), in your weekly email summary and in webhooks.

Read more

Read all the details in the Screen Capture documentation.

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Examples

Check our our most popular survey type

Emoji survey