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Survey Type

Emoji Survey

Collect feedback using emojis. It's a fun and delightful way for your customers to give you a rating and feedback.

Get feedback using emojis

When to use

They're playful and fun, which is a very delightful way for your customers to give feedback. And despite this playfulness, they can still be used to get metrics like a Customer Satisfaction Score (CSAT) or a Customer Effort Scores (CES).

You can pick from 14 different emojis to fully customize the experience.

If you're looking for a more neutral way of collecing feedback, have a look at the 5 star survey.

emoji survey widget

Different scales

The emoji survey widget is available in 3 different scales.

Note: there's also a 2 scale thumbs up/down survey.

2 scale

3 scale

5 scale

Pick from 14 different emojis

The animated versions are very playful and encourage customers even more to give you feedback!

Regular
Feedback Emoji Angry Face Feedback Emoji Smiling Face Feedback Emoji Crying Face Feedback Emoji Smiling Face Feedback Emoji Frowning Face Feedback Emoji Unamused Face Feedback Emoji Smiling Face Feedback Emoji Smiling Face Feedback Emoji Smiling Face Feedback Emoji Grinning Face with Smiling Eyes Feedback Emoji Smiling Face with Heart Eyes Feedback Emoji Smiling Face with Hearts Feedback Emoji Smiling Face with Heart Eyes Feedback Emoji Star Struck
Animated
Feedback Animated Emoji Angry Face Feedback Animated Emoji Smiling Face Feedback Animated Emoji Crying Face Feedback Animated Emoji Smiling Face Feedback Animated Emoji Frowning Face Feedback Animated Emoji Unamused Face Feedback Animated Emoji Smiling Face Feedback Animated Emoji Smiling Face Feedback Animated Emoji Smiling Face Feedback Animated Emoji Grinning Face with Smiling Eyes Feedback Animated Emoji Smiling Face with Heart Eyes Feedback Animated Emoji Smiling Face with Hearts Feedback Animated Emoji Smiling Face with Heart Eyes Feedback Animated Emoji Star Struck
Choose your own

For every scale you can pick your own emoji

Pick your own survey emoji

Examples

These are examples of how our customers use the emoji feedback tool to collect feedback and use it to improve their products and content.

Feature feedback

Run the widget for a limited time for one specific feature. Discover whether customers like your updates and adjust accordingly.

Content feedback

Get customer input on content like documentation, blog posts and FAQs. Discover what pieces of content are appreciated by your users.

Onboarding feedback

Understand how easy customer find it to onboard. Measure the CES score and keep track of it over time to see if you're improving.

Dashboard feedback

Do you have user dashboard / portal? Use emojis to gather feedback in a playful way and you'll always know where your customers get stuck.

Insights based on customer feedback

One simple overview

In the dashboard you'll get an overview of all the ratings that your visitors and customers gave you.

Filter, search, segment

You can filter on scores, search for comments, search for URLs, see trends over time and much more.

Weekly summary

We'll send you a weekly summary of your emoji survey with new responses and comments. It includes the most recent comments as well. This way you'll have a weekly pulse on your customer feedback.

Read more about the dashboard

Survey dashboard

Start getting feedback with emoji surveys for free

Get started for free

30 day free trial • No credit card required