Use case
Documentation feedback
It's difficult to improve your documentation if you don't know what your users think about it. Did they understand the info? Are they missing something? What do they want to see next?
Improve your (technical) documentation on auto-pilot by collecting user feedback.
Know what your users think about your content
Insights
There is no replacement for users telling you what they think. Get insights based on real user feedback.
Informed decisions
Our dashboard gives you all the information in one simple view. Sort, segment and view trends easily.
For any workflow
From analyzing comments to webhook automation: it's all insights on auto-pilot.
Pick a survey type and style that fits your audience
Go for friendly and playful emojis, a more traditional 5 star survey or a thumbs up/down rating.
Ask a simple question that will give insights where you should improve your content
Thumbs up/down
emojis scale
Choose from 14 different versions
5 star rating
Simple
Delightful for your users
Modern
Elegant, minimal design
Flexible
Customize to fit your needs
Affordable
Get a lot for less
Examples
These companies improve their docs based on user feedback
Apollo GraphQL
Combine APIs, databases, and microservices into a single data graph that you can query with GraphQL.
Widget type
Bottom sticky, triggered programmatically, dark theme
Scale
5 star
See it live
See it live on their docs page here (click on 'Rate article')
AppSignal
Five monitoring tools merged into one.
Widget type
Inline
Scale
Thumbs
See it live
See it live on their docs page here (scroll down to see it)
Free 30 day trial • No credit card required
Slack integration
Receive survey responses directly in Slack and easily share them with the relevant team.
Read more
freddyWidget.show({
custom_fields: {
user_id: 42,
email: "customer@example.com"
}
});
More information
Every documentation setup is different. We've been around the block on the topic of user feedback, so feel free to send us an email if you have any questions on implementation or features.
Otherwise, feel free to sign up and get started. No credit card is required, and you can try it completely free first.
Sign upRead more:
Features Examples Creating a survey Survey insights