Do you know where your customers?
Or what they?
These companies turn feedback into better products
Get feedback on your product, features, onboarding, documentation and more.
What you'll ❤️
Modern, minimal design
Fun to fill out for your customers (that's rare!)
Tons of customization options
Customers can take a screen capture and draw on it NEW
Use our powerful dashboard to see what your customers like and don't like.
What you'll ❤️
It's your customers talking directly to you
Attach any custom data, like a user's email address
Share feedback with your team
Join companies like AppSignal and PingPing that go from feedback to better products to happy customers.Get started for free
Free 30 day trial • No credit card required
Co-founder and Product Lead
"We implemented Freddy Feedback on our documentation pages. We now receive a weekly email with feedback about things that are unclear and need improvement. Before Freddy Feedback, we were not getting any feedback at all from our visitors. It was easy to implement and support was really helpful. 10/10 would recommend!"
We have a big feature list, but these are the features that our customers use the most to turn feedback into better products.
Feedback widgets have been boring for long enough. You can pick a 5 star and a thumbs up/down widget, but you can also delight your customers with beautiful emojis.
Receive feedback by email, in your preferred Slack channel or share on a case by case basis. You and your team will always be on top of what your customers have to tell you.
With custom fields you can attach data to each response. Our customers use this in user dashboards (attach an email address), to be able to directly respond to feedback.
Let your customers take a screen capture and use a pen tool to indicate what their feedback is about.
This is where you'll find all customer feedback and discover insights.
See what's working and what's not.
Deep dive into customer feedback to find insights.
See if you're getting better over time.
It's like your customers are talking directly to you.
Attach custom data to responses.
Helps with troubleshooting.
See where the feedback came from.
Delight your users by responding quickly.