One of the most well-known customer feedback ratings on the internet. Read all about Freddy's 5-star rating survey.
How to use
When to use
The best moment to ask how satisfied a customer is (measuring CSAT) or how easy it was to complete a task (measuring CES) is right after the customer has completed a task.
Freddy's widget come with variety of ways to trigger it so you can always make sure it opens at the right moment.
If you want to go for a more playful 5 scale survey, check out the emoji survey.
One simple overview
In the dashboard you'll get an overview of all the ratings that your visitors and customers gave you.
Filter, search, segment
You can filter on scores, search for comments, search for URLs, see trends over time and much more.
We'll send you a weekly summary of your 5 star survey with new responses and comments. It includes the most recent comments as well. This way you'll have a weekly pulse on your customer feedback.