Pricing

Get started for free

Get setup in minutes and collect feedback for 30 days completely free. Then decide whether your customer's feedback is valuable enough.

Both plans get:

All features

30 day free trial

Full customer support

Pro

25

Per month

Start for free

No credit card required


Responses

1000 per month

Usage

Unlimited websites

Unlimited surveys

Unlimited users

Startup

15

Per month

Start for free

No credit card required


Responses

100 per month

Usage

Max 3 websites

Unlimited surveys

Unlimited users

FAQ

Can I try Freddy Feedback for free?

Yes, all plans come with a free trial, no credit card required.

Can the widget be in another language than English?

You can define every word that shows in the widget, including the 'Submit' button text, so you can use any language.

Can I use multiple websites?

Create widgets for as many websites as you like! We only look at number of responses during the trial and in the Pro plan. The startup plan can use up to 3 websites.

Is Freddy mobile friendly?

Yes, all widgets scale nicely on every browser and device.

What happens when I hit my response limit?

Your surveys will stop storing responses. The monthly response limit resets every month.

Can I get more monthly/total responses?

We are happy to create a custom plan for your needs. Just send us an email.

What payment methods do you support?

You can pay by credit card or Paypal.

More questions? Send us an email.

Packed, but still light

Emojis

Playful emojis for instant happiness.

Read more

Stars

A classic 5 star scale. Great for CSAT and CES.

Read more

Thumbs up / down

A simple like/dislike rating with thumbs or emojis.

Read more

Every device

Scales and works on every device.

Animated

Bring the emojis to life with the animated version.

Follow-up question

Optional open follow-up question to get detailed feedback.

Themes

Customize the look and feel of the widget.

Position

Display a feedback button, pop the widget open or show it inline.

No cookies

Everything works without the use of cookies.

Device targeting

Choose to display on desktop, tablet and/or phone.

Notifications

Receive new respones in Slack, Discord or by email.

Device info

See what device and platform responses were submitted from.

Trigger

Trigger it based on time or scroll, or open the widget with code.

URL filter

Display the widget based on the url, for example only on /pricing.

Fast

Fast and lightweight, doesn't impact your page load.

Silky smooth

Small and delightful animations with attention to detail.

freddyWidget.show()

Open and close the widget programmatically at the right moment in the customer journey.

Webhooks

Connect incoming feedback to your own application.

Custom fields

Pass custom data to every response, like a user ID or an email address.

Lightweight

The widget size is under 100kb and loads after your page is ready.

Key metrics

An overview of the key metrics and scores.

Trend analysis

Graph view of your customer sentiment over time.

Comment and URL search

Filter comments and URLs in seconds.

Response emails

Get an email when your survey receives a response.

Source

See which URL the feedback came from.

Users

Invite team members to the dashboard.

Data export

Your data is yours. All feedback can always be exported.

Survey Summary

Get a weekly summary of your survey's key stats.