Use case

Product Design

Incorporating user feedback in your design process is invaluable. Understand how to improve your designs by getting insights directly from the source.

Freddy Feedback

Understand what your users want, think and feel

Feature feedback examples
Insights from the source

There is no replacement for users telling you what they think. Get insights based on real user feedback.

Make informed decisions

Our dashboard gives you all the information in one simple view. Sort, segment and view trends easily.

For any workflow

Go manual or go automated. From analyzing comments to webhook automation: it's all insights on auto-pilot.

A focus on your user experience

No distractions

A question and the option to pick a score. That's it. Designed to keep the focus on getting feedback from your users, nothing else.

Emoji survey widget
Emoji survey widget
Choose a custom emoji
Giving feedback should be a great experience for your users

Don't settle for outdated designs. Delight your users with beautiful and friendly emojis.

Get laser focussed feedback

Trigger the widget at the right place and the right moment and get feedback down to the feature level.

Survey triggers
A branded experience

It's your product and your brand. So why add a widget that lets your customers leave your website? We never show a 'Powered by' label on our widget.

Feedback on feature level

Example widget
Zoom in and improve

Introduced a new feature? From the smallest change to a product-changing feature, it can be incredibly insightful to ask your users feedback focussed on one specific feature or interaction.

Workflow

This is how you would typically set up feedback on feature level:

  • Define your question, for example: Can users find their API key better in the new flow?
  • Set up a survey (takes only a few minutes)
  • Launch with the survey and keep an eye on feedback coming in
  • Typically you'll have your feature/UX/design validated within 1 to 4 weeks
  • Repeat 😃
The dashboard will get you the insights you need

In the dashboard you can search, segment and see all feedback in a simple overview with some powerful features. Make user driven and user inspired decisions faster than ever.

Dashboard

More information

Every user journey, interface and business need is different. We've been around the block on the topic of user feedback, so feel free to send us an email if you have any questions on implementation or features.

Otherwise, feel free to sign up and get started. No credit card is required, and you can try it completely free first.

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You can also read more on these pages:

Features Examples Survey Insights 5 star survey Emoji survey Thumbs survey

Get feedback in a design focussed way

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