Feature

Slack integration

Receive customer feedback responses directly in Slack.

Be on top of feedback

When feedback comes in real time, you'll never miss important insights to improve your product and content with.

Customer feedback in Slack

Share with your team

Use a public or private channel so the relevant teams can be monitoring customer feedback coming in. This is how our customers use the integration:

Feature feedback

Let feedback come into a private product design team channel and have product designers and UX researchers discuss feedback in real time.

Documentation feedback

Let feedback come into a private docs team channel so documentation and technical writers know what content to improve.

Dashboard feedback

Let feedback come into a public channel so your whole startup can directly see when customers get stuck.

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Survey insights

See everything that Freddy can do

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See how our customers use Freddy

Examples

Check our our most popular survey type

Emoji survey