Features
Packed, but still light
We've designed Freddy Feedback to give you all the features you need to get customer feedback. At the same time it's highly focussed and polished, so it's simple for your customers and a powerful tool for you.
Screen capture
Let your customers take a screen capture and use a pen tool to indicate what their feedback is about.
Widget
The feedback widget that your customers will see.
Every device
Scales and works on every device.
Animated
Bring the emojis to life with the animated version.
Follow-up question
Optional open follow-up question to get detailed feedback.
Themes
Customize the look and feel of the widget.
Position
Display a feedback button, pop the widget open or show it inline.
No cookies
Everything works without the use of cookies.
Device targeting
Choose to display on desktop, tablet and/or phone.
Notifications
Receive new respones in Slack, Discord or by email.
Device info
See what device and platform responses were submitted from.
Trigger
Trigger it based on time or scroll, or open the widget with code.
URL filter
Display the widget based on the url, for example only on /pricing.
Fast
Fast and lightweight, doesn't impact your page load.
Silky smooth
Small and delightful animations with attention to detail.
There's a widget type for every question that you want to ask your customers.
Scale
3 emoji
Scale
5 emoji
Scale
5 star
Like/dislike
Emoji
Like/dislike
Thumbs
And you can pick from 14 different emojis.
Regular
Animated
You don't need to be a developer if you want to use Freddy. But if you do,
we have dev features you'll love
freddyWidget.show()
Open and close the widget programmatically at the right moment in the customer journey.
Custom fields
Pass custom data to every response, like a user ID or an email address. Check the docs for more info.
Webhooks
Connect incoming feedback to your own application. Check the docs for more info.
Local testing mode
Test your survey locally before deploying to production.
Dashboard
Get insights based on the feedback you received. Use it to improve your products.
Key metrics
An overview of the key metrics and scores.
Trend analysis
Graph view of your customer sentiment over time.
Comment and URL search
Filter comments and URLs in seconds.
Response emails
Get an email when your survey receives a response.
Source
See which URL the feedback came from.
Users
Invite team members to the dashboard.
Data export
Your data is yours. All feedback can always be exported.
Survey Summary
Get a weekly summary of your survey's key stats.
Slack integration
Receive responses directly in Slack.
Plans and pricing
Flexible and always free to try.
Continuous plan
Get a lot for less and get a continuous inflow of feedback.
Customization
We're happy to customize anything you need.
Start for free
No credit card required.