We've designed Freddy Feedback to give you all the features you need to get customer feedback. At the same time it's highly focussed and polished, so it's simple for your customers and a powerful tool for you.
Let your customers take a screen capture and use a pen tool to indicate what their feedback is about.
The feedback widget that your customers will see.
Playful emojis for instant happiness.
A simple like/dislike rating with thumbs or emojis.
Scales and works on every device.
Bring the emojis to life with the animated version.
Optional open follow-up question to get detailed feedback.
Customize the look and feel of the widget.
Display a feedback button, pop the widget open or show it inline.
Choose to display on desktop, tablet and/or phone.
Receive new respones in Slack, Discord or by email.
See what device and platform responses were submitted from.
Trigger it based on time or scroll, or open the widget with code.
Display the widget based on the url, for example only on /pricing.
Fast and lightweight, doesn't impact your page load.
Small and delightful animations with attention to detail.
There's a widget type for every question that you want to ask your customers.
And you can pick from 14 different emojis.
You don't need to be a developer if you want to use Freddy. But if you do,
Open and close the widget programmatically at the right moment in the customer journey.
Pass custom data to every response, like a user ID or an email address. Check the docs for more info.
Connect incoming feedback to your own application. Check the docs for more info.
Test your survey locally before deploying to production.
Get insights based on the feedback you received. Use it to improve your products.
An overview of the key metrics and scores.
Graph view of your customer sentiment over time.
Filter comments and URLs in seconds.
Get an email when your survey receives a response.
See which URL the feedback came from.
Invite team members to the dashboard.
Your data is yours. All feedback can always be exported.
Get a weekly summary of your survey's key stats.
Receive responses directly in Slack.
Flexible and always free to try.
Get a lot for less and get a continuous inflow of feedback.
We're happy to customize anything you need.
No credit card required.