Published on the 6th of August 2020
Starting today you can connect your customer feedback directly to your own application using webhooks. Use it to build application and/or business logic on, making it incredibly powerful as the data comes directly from the most important source: your customers.
For every survey you can go to the survey settings to set a webhook URL. There's also an on/off toggle for if you temporarily want to disable the webhook. When a URL is set and it's turned on, we'll send a request to your application every time a customer submits a response. This response will include the survey id and title, and the response details like the score, the comment and the URL.
There are a few more details to webhooks that we won't cover here, so if you want to read more head over to the webhook documentation.